Terms of service

Terms and Conditions

Last updated: June 2026

By accessing or making a purchase from our store, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

These Terms and Conditions apply to all website users and all purchases made through our store.

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make a purchase.

2. Products

We reserve the right to modify, update, or discontinue any product at any time without prior notice.

Product images are for illustrative purposes only. Slight variations in color or appearance may occur.

3. Prices and Payments

All prices are displayed in the currency selected during checkout.

We accept the main payment methods available through Shopify Payments.

We reserve the right to change prices at any time without prior notice. Orders will only be considered confirmed once full payment has been received.

4. Shipping

We offer worldwide shipping. Delivery times are estimates and may vary depending on the destination.

We are not responsible for delays caused by customs, shipping carriers, or circumstances beyond our control.

Any import taxes, customs duties, or additional fees are the sole responsibility of the customer.

5. Returns and Refunds

We offer a 30-day return policy from the date your order is delivered.

To qualify for a return, the product must be unopened, unused, in its original packaging, and in the same condition in which it was received.

For hygiene reasons, products that have been opened, tested, or used cannot be returned or refunded.

To request a return, please contact us at:

📧 revelisse@outlook.com

Return shipping costs are the responsibility of the customer unless the product received is defective, incorrect, or damaged during shipping.

Refunds will be processed within 5 to 10 business days after the returned item has been received and inspected.

6. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at:

📧 revelisse@outlook.com

Please include your order number and clear photographs of the product, packaging, and the issue.

Once the case has been reviewed, we may send a replacement or issue a full refund at no additional cost to the customer.

7. Order Cancellations

Orders may be cancelled within 12 hours of being placed.

After this period, the order may already have been processed or shipped and cancellation may no longer be possible.

To request a cancellation, please contact us as soon as possible at:

📧 revelisse@outlook.com

8. Intellectual Property

All content on this website, including images, text, logos, designs, and graphics, is owned by the store or used with the appropriate authorization.

This content may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

We will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products, except where otherwise required by applicable law.

Our maximum liability will be limited to the amount paid for the relevant product.

10. Privacy

We collect and process the personal information necessary to manage orders, process payments, provide customer support, and improve the shopping experience.

For more information about how we handle personal information, please review our Privacy Policy.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time.

Any changes will be published on this page together with the updated revision date. Continued use of the website after changes are published will be considered acceptance of the revised Terms and Conditions.

12. Contact

For any questions, complaints, or support requests, please contact us at:

📧 revelisse@outlook.com

We aim to respond to all enquiries within 24 to 48 business hours.