Shipping policy
Shipping Policy — Revelisse
Last updated: June 2026
1. Order Processing
All orders are processed within 1–3 business days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.
Once your order has been prepared and handed over to the shipping carrier, you will receive a confirmation email containing your tracking number. Please note that tracking information may take up to 24 hours to become active.
During periods of high demand, such as promotions or special campaigns, processing times may be slightly longer. If there is a significant delay, we will notify you by email.
2. Shipping Times
Once your order has been shipped, the estimated delivery time is:
| Destination | Estimated Delivery Time |
|---|---|
| International Standard Shipping | 6–9 business days |
Delivery times are estimates and may vary depending on your location, customs procedures, and the shipping carrier’s workload.
Revelisse is not responsible for delays caused by customs, local postal services, shipping carriers, or circumstances beyond our reasonable control.
3. Shipping Costs
Shipping costs are calculated automatically during checkout based on the delivery address and the shipping method selected.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
4. International Orders and Customs
Revelisse offers worldwide shipping.
In some countries, international orders may be subject to import taxes, customs duties, or other fees imposed by local authorities. These charges are the sole responsibility of the customer and are not included in the product price or shipping costs.
We recommend checking your country’s customs regulations before placing an order.
Revelisse is not responsible for delays or additional costs resulting from customs procedures.
5. Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
You can use this number to check the status of your shipment on the shipping carrier’s website.
If you have not received tracking information within 5 business days of placing your order, please contact us at:
6. Lost or Delayed Packages
If your order has not arrived within 15 business days after the estimated delivery date, please contact us at:
We will contact the shipping carrier to investigate the issue and provide the most appropriate solution.
Revelisse is not responsible for packages lost due to an incorrect or incomplete shipping address provided by the customer. Please carefully check your delivery details before completing your purchase.
7. Incorrect Shipping Address
If you notice an error in your shipping address after placing your order, please contact us as soon as possible at:
We will do our best to update the address before the order is shipped. Once the order has been dispatched, we cannot guarantee that changes to the delivery address will be possible.
8. Contact
For any questions regarding shipping, please contact us at:
We aim to respond to all enquiries within 1–2 business days.